5.0 based on 26 reviews

Your ecommerce store should be making more money from the traffic you already have.

Get a free Ecommerce Conversion & UX Audit and uncover exactly why customers aren’t completing checkout, and what to fix first.

Trusted by ecommerce brands generating real revenue.
★★★★★ Rated 5.0 by our clients

No obligation • No sales pitch • Just actionable insight

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Most ecommerce stores lose sales because of small UX problems

In almost every ecommerce audit, we uncover issues that quietly kill conversions:

  • Product pages that don’t build confidence

  • Checkout journeys with unnecessary friction

  • Mobile shopping frustrations

  • Weak delivery, returns and trust messaging

  • Confusing navigation and filtering

Each one quietly costs you revenue. Every single day.

Get your free CRO & UX Opportunity Audit

“Their focus on User Experience significantly improved our conversion rate. Factory Pattern has been one of the smartest investments we’ve made.”

Tiffany Bishop

Majestic Athletic

Your free Ecommerce CRO & UX Audit includes:

  • Product page UX & persuasion review

  • Basket & checkout friction analysis

  • Trust & reassurance gaps

  • Mobile shopping experience

  • Funnel drop-off points

  • 3–5 prioritised improvements to increase sales

You’ll clearly see:

  • What’s broken

  • Why it matters

  • What to fix first

Delivered as a short, clear report or Loom video walkthrough.

No obligation • No sales pressure • Just insight

Submit your store URL

Tell us your website URL and a bit about your business.

We review your key customer journeys

Our team reviews your key pages using proven CRO and UX principles.

You receive your audit within 48–72 hours

Clear findings, priorities and next steps.

Optional follow-up call if you want to talk through the findings.

A different kind of CRO partner

We’re not a faceless agency or a generic audit tool.

You work directly with senior UX and CRO specialists who focus on real business outcomes — not vanity metrics or guesswork.

Our audits are practical, prioritised, and built to help you increase revenue, not just spot problems.

Let’s talk about your website

Not sure if a CRO & UX audit is right for you? We’re happy to answer questions and explain what you’ll get. No sales pitch, no pressure — just a useful conversation.

Get your free ecommerce CRO & UX audit
Andy Thorne's profile picture

Andy Thorne

Director / UX Consultant

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Georgina Thorne

Director / HR & Content

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Swaley Smart

Senior Web Developer

Kesh Khatkar's profile picture

Kesh Khatkar

Senior Project Manager

Dean Webley's profile picture

Dean Webley

Senior PPC Specialist

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Sam Brooks

UI Designer

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Denis Mehmed

SEO Manager

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Emma Foster

Project Manager

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Debbie Wilkinson

Finance / Office Administrator

Results from CRO projects like this

See how we've helped ambitious brands increase revenue, optimise conversions, and unlock real growth - without chasing more traffic.

Is this right for you?

Ideal if you:

  • Run a Shopify, WooCommerce or custom ecommerce store

  • Invest in SEO or paid ads

  • Want more orders without more traffic

  • Care about profit, not just design

Not for:

  • Brand new stores

  • Dropshipping experiments

  • Anyone not willing to act on insight

Frequently Asked Questions

Still wondering if this audit’s right for you? Here’s everything you need to know before requesting.

Yes. The audit is completely free and comes with no obligation.

You’ll receive your audit first. If you want help implementing the recommendations, we can discuss options - but the audit stands on its own.

Usually 48–72 hours from submission.

A short written report or video walkthrough explaining where your site is losing conversions and what to fix first. takeaways and next steps.

No. A follow-up call is optional, not required.

Find out why customers aren’t completing checkout

Trusted by growing ecommerce businesses
★★★★★ Rated 5.0 by our clients

No obligation • No sales pressure • We only use your details to send your audit

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